You are having a conversation with a colleague and while you have intended to remain open you feel yourself becoming agitated. You know that you are not fully listening and note your judgement. What can you do?
You can notice your judgement and recognize that you are not open or in your oasis. You can share, “I realize I am feeling a bit agitated or stressed. You and this conversation are too important to me, and I want to be fully hearing you. Let’s take a short break and reconnect in 15 or 30 minutes.” Ideally, the other person will appreciate your concern for the relationship.
Research by John Gottman, a leading relationship expert, found that when couples were engaged in conflict and their cortisol levels became elevated that their conversations were not productive. He began to say that there were problems with the video equipment that was being used in the experiment. He found that after approximately a
Notice when you are triggered and are in judgement with elevated cortisol levels. Take a break and cool down and become open. Notice the impact on your interactions.